Clarrivo – Terms of Service & Privacy Policy

Effective Date: 8 August 2025
Business Name: Clarrivo Pty Ltd (ABN 27 686 452 693)
Jurisdiction: New South Wales, Australia

1. Terms of Service

Welcome to Clarrivo. By accessing or using our website, services, and resources, you agree to these Terms of Service (“Terms”). Please read them carefully.

Our Services
Clarrivo provides business consulting, strategy, training, and related services. The specific scope of services will be agreed in writing via proposals, quotes, invoices, or contracts.

Use of Website
You agree to use our website for lawful purposes only and not to engage in activities that could damage, disable, or impair the website’s functionality.

Intellectual Property
All website content, materials, branding, and resources are the property of Clarrivo Pty Ltd unless otherwise stated. You must not copy, distribute, or adapt our materials without prior written consent.

Payments
Fees are as agreed in writing. Payment terms are outlined in invoices or contracts. Late payments may result in interest charges and/or suspension of services.

Liability
While Clarrivo makes every effort to provide accurate and reliable information, we do not guarantee specific outcomes. To the extent permitted by law, we are not liable for any loss or damage arising from the use of our website or services.

Governing Law
These Terms are governed by the laws of New South Wales, Australia.

2. Privacy Policy

Clarrivo is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What We Collect
We may collect personal information (e.g., name, email, phone, business details) when you make an enquiry, subscribe, or purchase our services. We may also collect non-personal data via website analytics.

How We Use Your Information

Respond to enquiries
Provide our services
Send relevant updates (if you’ve opted in)
Improve our website and offerings

Storage & Security
Your information is stored securely, and we take reasonable steps to protect it from misuse, interference, and unauthorised access.

Third Parties
We do not sell your personal information. We may share it with trusted third-party providers who assist us in operating our services, under confidentiality agreements.

Access & Correction
You may request access to your personal information or ask for corrections by contacting us at teamclarrivo@gmail.com.

3. Refund & Cancellation Policy

We aim to be fair and transparent.

Consulting & Training Services

Cancellations with more than 7 days’ notice will receive a full refund or credit.
For staged services, payments for completed stages are non-refundable.
Within 7 days / No Shows: No refund is provided.

Digital Products & Courses

All digital products are delivered electronically once payment is confirmed.
Access is for your personal or business use only and must not be shared, resold, or redistributed without written permission from Clarrivo Pty Ltd.
All sales are final once access is provided, except as required under the Australian Consumer Law (e.g., if the product is faulty or not as described).
We do not guarantee specific results from using our products.
If you experience technical issues, please email teamclarrivo@gmail.com within 7 days of purchase so we can resolve the issue promptly.

4. Disclaimers

Email Disclaimer for Invoices, Proposals & Quotes
The information provided in this proposal/quote is for general guidance only and is based on the details available at the time of issue. It does not constitute financial, legal, or tax advice. While Clarrivo aims to deliver accurate and practical recommendations, all business decisions and outcomes remain the responsibility of the client. We encourage you to seek independent professional advice where appropriate. Pricing and scope are subject to confirmation and may vary based on final requirements or changes discussed.

General Disclaimer
The information, tools, templates, and guidance provided by Clarrivo (including through the Ready. Set. Grow.™ Framework) are for general business and educational purposes only and do not constitute legal, financial, tax, or investment advice.

While every effort is made to ensure the accuracy and relevance of the content, Clarrivo does not guarantee outcomes or results. Business decisions involve risk, and you are solely responsible for your actions and any consequences that arise. We recommend consulting a qualified accountant, financial advisor, or legal professional before making any business, financial, or legal decisions.

Clarrivo disclaims all liability for any loss, damage, or disruption that may occur from reliance on our services or materials.

5. Copyright Notice

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly.

We may use third-party analytics (e.g., Google Analytics) and advertising tools (e.g., Facebook Pixel) to understand visitor behaviour and deliver relevant content.

7. Intellectual Property & Sharing

All coaching, workshop materials, templates, and resources are the intellectual property of Clarrivo Pty Ltd. They are provided for your personal or business use only and must not be shared, copied, posted, or distributed without our prior written permission.

8. Contact Us

Clarrivo Pty Ltd
Suite 2.22, Level 1, 5 George St, North Strathfield NSW 2137
Email: teamclarrivo@gmail.com
Phone: 0411 102 326